Privacy

Who we are

Our website address is: http://www.theoldworkshopcharlestown.co.uk.

 

What personal data we collect and why we collect it

 

Contact forms

If you use a contact form on our website, we will receive your name and e-mail address along with your message. This information will be used solely for the purpose of responding to your enquiry and will be stored securely.

Comments

If a visitor leaves a comment on our site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. Please be aware that your name and profile picture, if provided, will be displayed publicly alongside your comment.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. 

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

When you place an order

If you place an order, we will use the information you provide solely to fulfil the order and our legal obligations (e.g. to maintain financial records of sales for tax purposes). We will usually require your name, delivery address, e-mail address and payment details. We will keep your information secure will only share your name and delivery address with third party courier companies for the purpose of delivering your order.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Analytics

This website uses cookies for the purpose of visitor analytics. Google Analytics provides us with information about how visitors use the website, including which pages are visited most often, how visitors reach the website (through a search engine or by following links), which browsers are being used and how long visitors stay for. This helps us to see where the website could do with improvement and which platforms are helping us to reach people.

If you would prefer to disable cookies, you can do so in your browser  – please consult the help section of your browser for detailed instructions. Google also offers a dedicated opt-out for Analytics <a href=”https://tools.google.com/dlpage/gaoptout” target=”_blank”>here</a>.

 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you place an order with us, please be aware that we are required to keep sales records for tax purposes for a duration of 6 years.

 

Where we send your data

Visitor comments may be checked through an automated spam detection service.

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. (This does not include any data we are obliged to keep for administrative, legal, or security purposes.) If you ever wish to do so, or if you have any questions or concerns, please contact us at mail@theoldworkshopcharlestown.co.uk.